The presence of consumer messaging apps is a recognised, growing problem in the NHS. Applications such as WhatsApp, iMessage and Facebook Messenger are increasingly common, despite the abundant risks posed to patient data and confidentiality.
Clinical Messaging has been designed to address this problem. By giving clinicians a secure, controlled communication channel, every user can confidently discuss patient care and operations – safe in the knowledge that every message is protected.
The value to NHS Trusts is that Clinical Messaging provides ownership of the communications for IG purposes and the value to end users is the significant amount of time they can save every day, enhancing patient care through efficiency gains.