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Robust Alert Management

Emergency Paging gives switchboard operators the ability to instantly notify trauma and clinical teams about emerging critical situations that require urgent attention. Persistent notifications automatically over-ride device lock and volume settings to ensure message delivery with time-stamped read receipt notifications automatically relayed to operators.

Built for speed and simplicity, alerts can be sent from the Emergency Paging dashboard in seconds. Simply select a trauma pathway, alert type, location and press send. It’s that simple. Through the video below we examine typical user cases, the alerting and response process, custom configuration options, data security, hosting, deployment and more.

Key Features

Key Features

Instant Frontline Responses

Acknowledgement and response options enable recipients to mark whether or not they are in a position to attend incidents.

Persistent Notifications

Persistent notifications demand immediate attention from recipients, reducing clinical acknowledgement & response times.

Incident Severity Management

Trigger relevant trauma pathways based on incident severity and instantly upgrade or downgrade alerts with a single tap.

Real-Time Intelligence

Responses are presented in a real-time visual dashboard, providing an immediate overview of every single recipient.

Flexible Alerts

Customise your alerts with different options such as severity, priority, location and type.

Detailed Audit Logs

Full audit logs are available to support governance teams, including alert timestamps and details of call activation.

Emergency Paging Dashboard

Emergency Paging Dashboard

With Emergency Paging, staff are no longer dependent on the switchboard to coordinate trauma team responses during critical incidents. All alert messages are delivered directly to relevant staff, with time-stamped notifications indicating when a message is sent, seen and responded too, with results collated and displayed on the Emergency Paging dashboard in real-time.  The dashboard also allows users to easily view and manage open incidents simultaneously on multiple consoles and regardless of who originally raised them.

Instantly Raise the Alarm

Instantly Raise the Alarm

Ensure trauma teams are aware of emergency incidents as they occur through streamlined emergency department communications. Clinical incident details are instantly pushed to trauma teams as persistent notifications which override device lock and volume settings to ensure the fastest possible response times.

Product Features

Product Features

Emergency Paging incorporates standardised pager functionality alongside specific, emergency requirements. Features include:

  • Android & iOS device support
  • Supports BYOD & Baton
  • Enterprise installation using MDM or side-loading
  • Supports Active Directory login
  • Easily view all incidents in last 24 hours and responses
  • On-premise or cloud hosting available
  • Alerts and responses are sent and received securely and stored in an encrypted database on the device
  • Urgent and high-priority pager style messages that break the lock screen
  • Works on active data connection including Wifi or mobile data
  • Open API to support integration into 3rd party systems
  • Central access to pager logs for audit purposes
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Further Reading

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Pagers: The Cost of Ageing Communication Channels

In this report, we examine the impact of pager systems in the modern day NHS.

At present, there are approximately 130,000 pager units in use by the NHS. In fact, there are nearly as many pagers in circulation as there are hospital beds. With a particularly high concentration of devices in Acute Care, there is a significant cost being paid in loss of efficiency and increased administrative support for the out-of-date communication channel.

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Emergency Paging Brochure

Intelligent Paging empowers switchboard operators to instantly notify clinical teams of emergency situations with persistent mobile alerts and dynamic, multi-modal workflows.

In emergency situations, it is vital for clinical staff to communicate quickly and co-ordinate a clear, effective response. A high degree of uncertainty can lead to heightened clinical risk, including errors or slow service delivery. Despite this, legacy pager networks - which have not adapted to adequately meet the needs of modern healthcare professionals - are still the dominant method of emergency trauma communication. Intelligent Paging is a modern, practical alternative that empowers clinicians with instant, detailed notifications - delivering key information such as severity, location and required action. Importantly, alerts are delivered and played regardless of native device settings such as volume, or lock screen state - ensuring clinical staff never miss as urgent notification.

Get in Touch

Alertive (Head office)
CommonTime Ltd, 15 St Christopher’s Way, Pride Park, Derby, DE24 8JY. Telephone: 01332 368 500 Email: info@alertive.co.uk
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   ICO Reference Number: Z492892
© Alertive 2018 - 2020. All rights reserved.
CommonTime Ltd is a limited company registered in England and Wales. Registered office: 15 St Christopher’s Way, Pride Park, Derby, DE24 8JY. Registered number: 03133149
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